Frequently Asked Questions
Everything you need to know about Molecule-Perfume, shipping, and our luxury fragrance collection.
Are your fragrances 100% authentic?
Yes, all perfumes sold on Molecule-Perfume are 100% authentic and sourced directly from authorized distributors or the perfume houses themselves. We guarantee the quality and origin of every bottle.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination and customs processing.
Can I return a perfume if I don't like the scent?
To ensure hygiene and product integrity, we only accept returns on unopened and sealed products within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
How should I store my perfume to ensure it lasts?
To preserve the scent molecules, store your perfume in a cool, dark place away from direct sunlight and humidity. Avoid keeping bottles in the bathroom, as temperature fluctuations can degrade the fragrance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
Do you offer samples or discovery sets?
Yes, we offer curated discovery sets and individual 2ml samples for most of our niche fragrances so you can experience the scent on your skin before purchasing a full-sized bottle.