Returns & Exchanges

At Molecule-Perfume, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you can return your unopened fragrance within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer concierge team via email with your order number and the reason for your return.

2

Secure Packaging

Ensure the perfume is in its original, sealed cellophane packaging and place it securely in the original shipping box.

3

Affix Shipping Label

Print the prepaid return shipping label provided by our team and attach it to the outside of your package.

4

Receive Your Refund

Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing